Privacy statement

Information Collection and Use

MedStar Holdings, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Cookies

Medstarsoft.com does not use / store / insert any cookie at all. We do not keep track of visitors, pages visited before or last page visited.
We do not have any partnership with any third party website to allow insertion of cookies on our behalf.

Log Files

Our website does not keep any tracks, logs or details (other than those used by the WordPress platform itself).
We will never use that information (collected by the platform itself) to track IP addresses, analyze trends,  track user’s movement, or gather broad demographic information for aggregate use. IP addresses (if tracked by the WordPress platform) are not linked to personally identifiable information.
This website is designed exclusively to provide information to the web visitors and never to track or any un-willingly shared information.

Sharing

We will never share aggregated demographic information with our partners and we do not have any deals with any advertisers.

Links

This web site contains links to other sites. Please be aware that we MedStar Holdings, Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

If you have any questions about the security at our website, you can send an email to support at MedStar Holdings, Inc.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

SMS Messaging Privacy & Disclosure

Medstarsoft (and our medical billing partners) provides transactional text messaging for patients who have opted-in via their healthcare provider’s registration forms.

  • Purpose: Messages are used strictly for sending secure links to billing statements and appointment reminders.
  • Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to our toll-free number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.
  • Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at mvazquez@medstarsoft.com.
  • Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you.
  • Privacy Assurance: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms and Conditions

Program Description: Medstarsoft sends transactional text messages for medical billing statements and appointment reminders.
Message Frequency: Message frequency varies based on patient activity.
Customer Care: Reply HELP for help. You may also contact us at help@medstarsoft.com.
Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to the message. We will send a confirmation message that you have been unsubscribed and messages will cease until you re-subscribe.
Rates: Message and data rates may apply.
Carriers: Carriers are not liable for delayed or undelivered messages.